[Resolved] Yamaha Motor India — looting money during service the vehicle | |||
Dear sir, I, krishna pal singh, magadh colony, gaya to handover for service my two wheeler at pravati vehicles pvt ltd on 25 aug 2018 at 1300 hrs. My vehicle model no is gladiator 125ss, reg no br02y 4352 and chassis no - me135b058e2024400. My vehicle is service by parvati vehicles pvt ltd finally given to me on 28 aug 2018 at 1530 hrs and job card no 4334 and invoice no is pvpi[protected]. I am very badly frustrated due to service time too long taken by service center. He is take lot of time for service i. E. 04 days. That is very bad and taking service time to long. After service i found my cash memo, i am surprise in labour charges. Because a extra amount charges in labour charges. All parts purchases from stores and fitted in my vehicle. Paid service incl washing charges is 250.00, i know is right. But the following points are observed in my bill and surprised how more and extra amount is charged by me :- 1. I shaw in bill one rh mirror nut bolt for fitting charges is 20.00 2. Clutch work amounting to rs 200.00 3. Acc cable change amounting to rs 60.00 4. Silencer cap change amounting to rs 40.00 5. Clutch cable replacement amounting to rs 40.00 6. Front brake pad change amounting to rs 50.00 Sir, i am asking to their staffs but not given to right reply to me. I am service the vehicle plus purchases of all accessories of vehicle of your stores, then why surcharges to me. I say to him at billing counter for extra amount surcharge to me. But not leasing what is i am saying to him. He say pay the bill, it is right amount of service. Sir, also i call to customer care for complaint on phone no is [protected]. I am requesting but he is not given reply and not register the complaint. Sir, i am also enclosed the copy of invoice copy who paid by me. You are requested to take necessary action against my complaint. I also request at yamaha india pvt ltd for above matter. But he could not good reply till date. Regards, Krishna pal singh Mob - [protected] Email. : [protected]@gmail.com Vehicle model no is gladiator 125ss, reg no br02y 4352 and chassis no - me135b058e2024400 Was this information helpful? | |||
Oct 21, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Sep 07, 2018 Yamaha Motor India Customer Care's response Dear Krishna Pal Singh, We regret for the inconvenience caused. Your Request Number - REQ-2039 has been forwarded to the Concerned department for necessary action. Regards, Team Yamaha India Verified Support Sep 19, 2018 Yamaha Motor India Customer Care's response Dear Krishna Pal Singh, We request you to coordinate with the concerned Yamaha service dealer for mentioned concern. For Further assistance, contact us at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected]. Regards, Team Yamaha India | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha