[Resolved] Yamaha Motor India — mt 15 instrument console

Baluk08

Address:

Puzhakkal, Thrissur, Kerala, Thrissur, Kerala, 680306

Instrument console of the motorcycle got water damage within few months of the purchase of the motorcycle. The dealers agreed to change the console in warranty claim soon after the incident and they have been prolonging the replacement saying random reasons. I'm writing this complaint after being fed up of the mcp yamaha dealers, puzhakkal, thrissur, kerala

Soon after this incident after the 3rd free service the handlebar appeared to be bent from the service providers and they haven't been taking up responsibility for their wrong doings. We had already complained directly to yamaha india and somehow the dealership managed to nullify that too

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Feb 17, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

Yamaha Motor India Customer Care's response Dear Sir,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha