[Resolved] Yamaha Motor India — new scooty rc and poor response

Asha kumawat

from Bengaluru, Karnataka

Address:

Jaipur, Rajasthan

I have purchased my new Yamaha Facino Chassis No. ME1SED195J0104865 from Velocity Motors, Vaishali Nagar Jaipur on dated 01/08/2018. After purchasing the scooty, I am facing the poor response issue. I still didn't received RC of my vehicle. Once traffic police also stops me and my husband and we were penalised for riding the vehicle with out proper RC. many time I have contacted the showroom staff regarding the same but no body respond properly. My vehicle is also running heavy due to this its mileage goes drastically down. I am not confident to took my vehicle on road as i am mentally ready to take risk with this vehicle due to above said issues. After 2 month of purchase of the vehicle, I still didn't received any service reminder call from Yamaha Service department.

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Dec 14, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2018

Yamaha Motor India Customer Care's response Dear Asha Kumawat,

We request you to coordinate with concerned Yamaha authorised dealership for mentioned concern.

In case of any issue please feel free to contact us at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

Regards,
Team Yamaha India