[Resolved] Yamaha Motor India — no proper service and customer support

suraj kumbhare

from Surat, Gujarat

Address:

Udhna Navsari Main Road, Udhna, Surat - 394210, Opp. Silicon Hyundai Showroom, BRC Main Gate, Surat, Gujarat

On monday i went to yamaha show room from where i purchase my bike for renew my insurance policy then i go to repairing center for purchase of engine oil. After fill up engine old i want to go to my job but suddenly the power is off. The repairing department is on third floor so the lift is out of service due to power cut. But my question is that why they not have any power generator for any emergency time. For this reason they waste my 2 hours for no reason and also many other issues like when i asked for condition for claim my policy at that time the super wiser behave with me very rudely so i don't like this show room service and always i am confuse due to improper info from the super wiser and the the receptionist. Please take a proper action against that show room.

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Dec 24, 2019

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2019

Yamaha Motor India Customer Care's response Dear Suraj Kumbhare,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha