[Resolved]  Yamaha Motor India — Offer product not received Since 11 Months

Hi team,

I have purchased on october month not today date called 10th october'2019. When i purchased on that time there was a offer. Requesting you to check records and then revert accordingly.
Even called up your support team so called customer service. There was a advisor name was ranjitkumar. He didn't gave proper response. When i tried to talk with superior person he didn't transfer the call as well he put call on hold approximate 08:00 mintues too long hold. The call duration was 48:00 minutes i don't understand why he put me on hold too long. He didn't allow me to speak with any one of the supervisor. He said there is no supervisor available. I believe in working hours there was atleast one supervisor available on floor. Even some where he was on rude over the call. Is this way to handle your valuable customer.

My concern was when i get my rider jacket. When? Where?
Requesting you to give me proper resolution. The advisor said that yamaha team called up so many times but i didn't respond. Its not possible i have call records no one called up me didn't receive any of call from you guys. If you want i will share you my calls records.

I want rider jacket. When i purchased i was eligible. I'm not goona let it go.

Request you to get be back with proper update.

Regards,
Sandeep yadav.