[Resolved] Yamaha Motor India — Overall guard related

SaswataBhatta16

Address:

Station Pally North Dankuni

The overall guard related complaint was given to service century 15 days a go but till not getting any kind of response from there end, within a month few rust spots appeared on the new overall guard i have shared few pictures of it with them also visited physically also & now today while i am returning back home from my office suddenly in the middle of the road i heard a noise & stopped my scooty &saw that the back portion of the guard was hanging on the indicator lights the both side nuts were dislocated. Now i am very much harsh that a company like yamaha taking to much time for resolving a small customers issue.
I hope will resolve my issue as soon as possible..& replace the same.

Waiting for your positive response..

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Aug 7, 2021

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Aug 04, 2020

Updated by SaswataBhatta16 Those picture which was already shared with your dealer regarding my issue I am sharing it again..

Verified Support

Aug 06, 2020

Yamaha Motor India Customer Care's response Dear SaswataBhatta,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha