[Resolved]  Yamaha Motor India — parts damage

Address:Hyderabad, Andhra Pradesh, 500046

During servicing, they damaged the fuel tank of my yamaha fz v2.0. I have given complaint at the service center one month back. That time they told, they will replace the fuel tank within a week. But they are ignoring the same. I had visited three times to the service center, but they are telling parts has not come and making other excuses. Please kindly solve my problem. I hope you will help me.
The details of my vehicle and authorized dealer is given below.

Vehicle no - ts07fx4621
Owner name - akash kumar tarai

Authorized service center - pearl yamaha, gachibowli, hyderabad 500032
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Jul 15, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2018
Yamaha Motor India Customer Care's response
Dear Akash Kumar Tarai,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

I have taken a Yamaha R15 v2 2 months ago, problem in bike is crack sound coming from engine I have given a bike in service center last 4 days ago till now no response From the service center so please try to give solution to my bike as soon as possible.
It's very urgent to me.
If problem is not solving so please take your bike...
Yamaha Motor India Customer Care's response, Jun 14, 2018
Verified Support
Dear Nawaz Mohd

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Dear team,
Yamaha is one fvrt brand of mine.And i was so excited when I purchased a Fz V2 before 10 months.but it is very disappointing when my vehicle shockers are start leaking and also disc brake are not working after the service had done from bhilwara yamaha workshop.
Is that kind of service you provide to your new customer.
Yamaha Motor India Customer Care's response, Jun 15, 2018
Verified Support
Dear Hussain Kureshi,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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