[Resolved] Yamaha Motor India — Poor Customer Service | |||
Its been more than 2 months i have never received proper communication from show person regarding my RC book and other free accessories. I have been trying to reach the show room more than 20-25 times and no body is bothered to transfer me to the Show room manager (Dhil shet). Even if some one transfer she is not responding keeping the phone aside and talking to some one. Also she talks very cheaply and telling its responsibility of the customer to call the showroom and follow up. I am badly hurt by her words and i need justice. Note: i booked my bike in the month of March 30th and i paid full cash. They promised that they will deliver the bike in 2 days times but its more than 20 days and no body bothered to call me and update on the delivery of bike. I am very much stressed because of this. I need justice to this and because of this poor customer service it made me not to recommend yamaha to any of my friends. The show room Manage Name: Dhil Shet Vechicle #: TN 06L 4620 Showroom details: Bikerz Yamaha 351, Anna Salai, Nandanam, Chennai -35 Ph: 43925776 Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear T.S.Kishore Srivath,
Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected].
Warm Regards
Team Yamaha
Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected].
Warm Regards
Team Yamaha
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Sincerely,
T.S.Kishore Srivathsan
[protected]
A6/E, Uthayalakshmi Apts., Raghavendra Puram,
II Street, Srirangam, Trichy-620006. email id : [protected]@gmail.com