[Resolved] Yamaha Motor India — poor quality of vehicle parts & service

Rohith Unique

Address:

Yamaha Motor India,A-3, Industrial Area, Noida-Dadri Road, Surajpur -201306 Distt. Gautam Budh Nagar (U.P.) India.

Iam owning yamaha r15 v3.0 bs4 vehicle.

Some metal parts, front & rear discs got rusted. And vehicle is not starting after some months, as it was parked for a period of time because of this lock down. Batteries gone down and could not see the front speedometer switching on, even though i tried removing my fuse and fixing it again by myself. And i have completed only 3 free services provided by your side and have informed about the rusting problems in the discs & parts (In the 3rd free service) to the authorized service centre (Ss motors, hosur). I have raised a complaint in yamaha official webite (https://www.yamaha-motor-india.com/contact-us.html) too. Hope to get solution for all these problems. Thank you.

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Aug 15, 2021

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2020

Yamaha Motor India Customer Care's response Dear Rohith,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha