[Resolved] Yamaha Motor India — poor sales coordination & no replies to customers

Ramraj68

from Mumbai, Maharashtra

Address:

400064

Dear Sir,
I, Rajesh Ashok Kandhari have purchased an FZ 16-fi Red color from VRB Automobiles ( My Yamaha). On the 21/06/2018. For Rs.95, 000/- cash down payment.
Firstly i was delayed in getting the registration number. Before taking the delivery of bike I wanted a butterfly shape leg guard. Since 2 weeks I am been just kept on hold saying that order is placed, today I landed in the showroom checked with the sales guy he didn't knew anything, so he called the other sales guy akshay. He said I have no idea.. for which I was in regular contact with akshay. They are just trying to fool with me.
Very disappointed with the sales team of such a big brand :(
Kindly see into it and oblige.
Warm regards,
Rajesh A. Kandhari.
Mob.: [protected]

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Aug 24, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2018

Yamaha Motor India Customer Care's response Dear Rajesh A. Kandhari,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards
Team Yamaha India

Verified Support

Jul 24, 2018

Verified Support

Jul 24, 2018

Yamaha Motor India Customer Care's response Dear Rajesh A. Kandhari,

We have tried to calling you but the call was not connected. So, we request you to suggest suitable time to call back.

Regards,
Team Yamaha India.