[Resolved] Yamaha Motor India — poor service and misleading | |||||
I am totally fed up with yamaha service... I purchase yamah fz -25 and i really njoy the bike ride and its engine note... After few months, i feel hard gear shifting.. I complaint on this... They send a service person and he simply loose some screw to solve the problem. I took my bike and back to home, i feel its engine note is compeltely change and gear shifting experience was as before... For this, i visit showroom, they took 3-4 hours but still face the same problem... Engine note is different... Seevice person have no knowledge about the bike... They replied me that after covering certain distance engine note changes... I agree with them and took my bike back to home... I still confused about the engine note so i visit the showroom from where i purchase the bike and ask the same bike for riding... It was really shocking to me as.. When i heard the engine note of the same bike... It was really different than mine... Even sales person agreed with engine note as it was different than mine. I also write mail on this... Yamaha custmer care assure me that yamaha service engineer visit me and check my bike... So they fix the appointment... And intrestingly my complaint was closed as mention their.. Action has been taken... But no action taken yet so far.. No calls no notifiactions from yamaha... They cheat me... I m going consumer court for the same... Was this information helpful? | |||||
Nov 24, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Oct 22, 2018 Yamaha Motor India Customer Care's response Dear Govindravi, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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