[Resolved] Yamaha Motor India — poor service bad staff | |||
I gave my fascino for 3rd service 5 days before. They told me i can collect it the very next day. Unfortunately due to my duty timings i couldn't collect it that day.. The next day was a holiday.. So i went to get the vehicle the day after that.. I had told them about the fuel gauge problem they dint get that done saying parts were not available. Water service was not done saying staff was on leave.. They didn't tell me all these lame excuses at first. They started to tell all these only when i noticed the poor condition of my vehicle after they gave me the key n sealed my 3rd service column.. I had to literally raise my voice.. I had no. Intention to do that. But it was far beyond my patience level... I am a doctor. I was on my duty off after 24 hour day and night duty... Whoever it is isn't there any value for customer's time.. Is this called Service??? Was this information helpful? | |||
Mar 19, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Feb 16, 2018 Yamaha Motor India Customer Care's response Hi, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
2 Comments | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Yamaha Showroom : Samyuktauto
Location: Mylapore Chennai
Thanks and Regards
Ganesh
[protected]