[Resolved]  Yamaha Motor India — poor service bad staff

Address:Kottayam, Kerala

I gave my fascino for 3rd service 5 days before. They told me i can collect it the very next day. Unfortunately due to my duty timings i couldn't collect it that day.. The next day was a holiday.. So i went to get the vehicle the day after that.. I had told them about the fuel gauge problem they dint get that done saying parts were not available. Water service was not done saying staff was on leave.. They didn't tell me all these lame excuses at first. They started to tell all these only when i noticed the poor condition of my vehicle after they gave me the key n sealed my 3rd service column.. I had to literally raise my voice.. I had no. Intention to do that. But it was far beyond my patience level... I am a doctor. I was on my duty off after 24 hour day and night duty... Whoever it is isn't there any value for customer's time.. Is this called
Service???
Was this information helpful?
No (0)
Yes (0)
Mar 19, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2018
Yamaha Motor India Customer Care's response
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

I have given my fazer for servicing on 13/02/2017 . Today only i got my vehicle. Aftr 3 days and still mentioned complaints were not solved . Very poor service.

Yamaha Showroom : Samyuktauto
Location: Mylapore Chennai

Thanks and Regards
Ganesh
[protected]

Hiii sir i have given servicw at patny motors begumpet after my 2nd free service today morning my vehicle is not strating please help me yamaha [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3270
    Pending
    0
    Resolved
    2269
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information