Yamaha Motor India — quality of yamaha bikes to indian consumers | |
I own szrr version 2 purchased on 1 jan. 2017 reg no. Hr51bm*. From that date till now it's a piece of #. At 1700km it's meter wire torn out i complaint at service centre they simply asked get the new one it's a common problem in our bikes and u paid labour+ spare. Then again at 3200km it's meter cable worn out again i paid the same now serious night mare come at after service just clocked 64km and the spark plug fused am driving at night around 10 pm and bike won't start i called my friend and he pushed my bike with his bike around 8km at night imagine it. Now more over after opening the toolkit the most interesting twist of yamaha came that yamaha does not even provide a tool that is used to open a spark pulg in emergency. Even hero company provided that (Shameful yamaha). Next day i visit to dealer and they told me that they charged me to bring my bike to there place. (Greedy company) as i'm not ok with that so call my friend to again push it to service centre they again charged me for spark plug +labour (I am # off tired with this bike). Now at 4400 km the circumstances came to life threatening that at moving with the speed of 50kmph suddenly clutch wire torn out and behind me there is a full loaded truck with iron bars public somehow managed to stop that truck and after that incident i am not harmed thankfully now immediately i visit the service centre with worn clutch they all get shocked and what the # is that the manager mr. Punia in a slow volume asked me that give clutch+ labour charge. Here it comes to my life and they don't even bother.. All these things happened to me with in 4500km which is total km from date of purchase. (This is your international brand... Shame on you people) Now from today incident i have all photos off all incedents with me along with bill. Yamaha i asked you one question about all these things what is your quality that meter wire broke 2 times 1 clutch wire. I am here to listen to your response with in 2 days and there after consumer courts are not very far.. Pls. Provide me the solution regarding this i am fed up with this o[censored] take money better provide quality also get me my response from higher authorities as soon as possible Also all these incidents are fron green automobiles faridabad. I only visited that service centre. Also provide me the basic tools to minimal open my sparkplug if any this truoble came in future from your product side.. Your slogan is "yes yamaha" And acc. To my opinion it's "no yamaha", "never yamaha", " greedy yamaha"... And even more Look into your q. A department to get done with my answers soonly. Viresh kumar singh Faridabad Haryana Was this information helpful? | |
Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Oct 18, 2018 Yamaha Motor India Customer Care's response Dear Viresh Kumar Singh, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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