[Resolved]  Yamaha Motor India — R15 loud sound and clutch doesn't work properly

Address:Hoshiarpur, Punjab, 146001

Till i don't have r15 i just love r15 and wanna own of my own. But after i owned my own r15 bike sound so loud r15 is silent bike but not nine. Even clutch is not working properly bike is full of problems not giving the proformance up to the mark my bike is brand new voice was different from every first day but i thought it will be fine after 1st service but is 2 month now bike sound increased and proformance goes down. And the dealer is saying bike is ok every time i visited the showroom manger said bike is good. I showed bike outside they hear they ride my bike they told me bike is not working good it is not feel like new bike bike feel like 5 year old one i put mail to yamaha then again they call to showroom and same they said bike is good but i was not satisfied with bike full of problems then after doing more effort they call me to showroom. Today and said you have to leave bike for 3 day i don't know what they will do with my bike. But new bike with full of problem and the dealership and the customer care just exploit there customer... Friend just wanna advice to i know r15 has a great market but don't go and set your mind that yamaha will provide quality service and quality product... Just be careful while purchasing your bike take your time while taking a r15... My name is shivam i hope yamaha will do something after seeing this comment my email address is [protected]@gmail.com
Bike chassis no. Me1rgo617g0060242
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Nov 18, 2016
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2016
Yamaha Motor India Customer Care's response
Dear shiavm,
Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
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