[Resolved]  Yamaha Motor India — r15 v3

Address:

156 municipal office road, Virudhunagar, Tamil Nadu 626001, Virudhunagar, Tamil Nadu

I bought a yamaha r15 v3 on september of 2018. After 1000kms i started facing several problems on my bike like my engine sounded very harsh. I took my bike to the service centre in sivakasi, tamil nadu. They convinced me that the sound is normal. Then i started facing problems frequently and someday error code "15" was shown up on the display for few minutes and vanished then. I filed a complaint on the yamaha india website. Service engineer showed up he said that the o2 sensor was loose and he convinced me that the bike is in good condition. Now i started facing problem with the engine rpm. When i start my bike rpm goes above 2k and it kept on varying. I gave my bike to the service centre, they kept my bike for almost 10 days and they said that the wire assembly is faulty and was bitten by some rat but i'm sure that there is no chance for that to happen. I even inspected my wire but found no such thing. They have changed spark plugs, o rings, coolant oil, wire assembly and they want me to pay for it. They didn't even informed me about changing these spares.in case the wire is bitten by a rat i need a proof and this time error code "15" showed but they are saying that wire assembly needs repair. How can i pay for these. And the service centre guys dont even follow the maintenance schedule given by the company. Yamaha says valve clearance has to be checked every 3k kms but they refuse to do so because it consumes a lot of time and even if they do, they do charge for that. And as per the periodic maintenance schedule they don't even provide health card for my bike after every service. They keep on neglecting my problems. I trusted yamaha than any other brand but i'm totally fed up now. I need justice.