[Resolved]  Yamaha Motor India — r15 v3 oil leak in engine head

Address:Kannur, Kerala, 670102

I bought a r15 v3 bike in thalassrry, kannur district branch. After the 1st service oil leaking in the top of engine head. Then i complaint it to clear the problem in showroom. But they dont change the gasket cover and they fix it by some kind of gum. They gave me the vehicle and told me it is perfect. Now the problem is repeating. I need a permanent solution and replace the complaining parts
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Jan 21, 2019
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2018
Yamaha Motor India Customer Care's response
Dear Akash P K,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 08:00 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

Recently I bought a r15 v3 bike in mumbai. Few days ago the engine oil start leaking from the head of engine. Then i complaint it to clear the problem in showroom. They said me that your bike engine magnet gasket cover gets damaged due to some reasons & they also said me your bike engine casing also get a cracked thats why the oil was getting leaked. I have a questioned that within 2 months of new bike how the engine magnet gasket cover gets damage? & casing also gets a crack? How the new bike have an internal issue?

Yamaha Motor India Customer Care's response, Jul 26, 2019
Verified Support
Dear Dignesh Khandagale,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
I bought my bike in October from Trikaripur showroom Kerala. And after first service my bike's engine oil is in leak at the top of the engine.What i can do now?

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