[Resolved]  Yamaha Motor India — r15s bike overheating over last 8 months but not fixed

Address:uppal, Hyderabad, Telangana, 500044

Hi, i bought my bike on dec 30th, 2018 and with in no time after six months or so my bike started troubling me with over heating issue which is not fixed by two service centers is., mettuguda service centre and uppal service center which r located in hyderabad. The issue still persisted from last 5 services which upon i have been to service centers for follow backs after very next week of bike servicing over bike over heating issue. The main engineer who is looking after is venkanna from uppal service centre. Its been 8 months and issue still exits. I want my money back which i put on these service chargers and all travelling chargers to the service centre. And if it is not fixed i will have to take the next big step.
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Jul 11, 2019
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2019
Yamaha Motor India Customer Care's response
Dear Rohith,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Complaint comments 

Comments

poor customer service . started complaining about engine over heating and battery dead issue from 6 months after buying bike now as they delayed it for next 8 months they were saying that the warranty period got expired and we couldn't replace the battery. Yamaha sucks don't know how to manage service centers and the quality in it.

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