[Resolved] Yamaha Motor India — reg: my fascino scooter tubeless tyre issue.. | |||
I bought my scooter in last year jan-2017 at sri motors at chennai-valasaravakkam. Last month 31-dec-2017 i gave my scooter for service during that time i filed the complaint of my back wheel air is leaking regularly (They noted on job sheet). On the same day they delivered the vehicle, i asked them why the air is leaking they replied the mouth washer was loosened. While taking the bike it was good but next day morning the tyre was flatned same, immediately i contacted sri motors and i explained about all. He asked me to visit service centre again, so again i went to service centre asked them you told that issue is fixed but why it's resuming. They ask me to wait for some time, the service guy came and told that tyre was damaged in the neck due to the old puncture. I replied him that puncture happened long back how you are pointing that, then no answer from him. He told need to change the tyre, i asked did it will cover under warranty he replied no.. I don't know why? I am in urgency at that time i need to do the work faster so i asked him what we can do now?.. He replied that we can put a tube inside. So i payed him 300rs for tube and fix it, so now my question is whether could i get the tubeless tyre replacement or not? Was this information helpful? | |||
Mar 4, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Feb 01, 2018 Yamaha Motor India Customer Care's response Hi, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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