[Resolved]  Yamaha Motor India — regarding issue from dealer

Address:Patan, Gujarat, 384265
Website:[email protected]

i was interested to buy yamaha fz16fi so i have visited your dealer in patan known as “harsh automobile” & booked new yamaha fz16fi (Black) and paid 5000/- as token on 26/07/2017 (Attached with this). I have applied for loan & get sanction by bank “the sarvoday co operative bank mehsana”. Bank has given pay order of amount 91980/- in favor of “harsh automobile” (Attached with this) mr. Laljibhai patel (Sales man (M):[protected]) has taken a month and make me fool for delivery where i standing deesa which is 50km away from patan. I have visited 5-7 time for delivery but every time i am getting many fool reasons. So after a month i have requested for my money refund.in that process he makes a week to give return my amount & given cheque on 30/08/17 (Attached with this). Then he requested for cheque back and given other cheque of hdfc bank by cheque no: 000041. Date: 6/09/2017 (Attached with this). i have deposited in my account and cheque is return (50/- debited because of return cheque) because of reason insufficient balance in your dealer account. My passbook attached with this & return memo. Now what you authorities are helping me in this?



Because of this big story of your dealer your company is not suggestible to others and making fool to customer. And have at list no sense to treat customers and not stand on their commitments. Dealers represent yamaha company so the dealer is making your company value down.



I have beard loss of money, interest & mentally headache. Hope you understands my whole issue & can help me out for this.
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Oct 30, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2017
Yamaha Motor India Customer Care's response
Dear Jalarambapa, We request you to please ask your query at our Email Id - [protected]@yamaha-motor-india.com or You can also contact us at the Customer care Toll Free Number:[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M

Regards
Team Yamaha India
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