[Resolved] Yamaha Motor India — regarding servicing of my yamaha fz _16

Arvind Kesta

from Duliagaon, Assam

Address:

Tinsukia, Assam

My complaint is regarding the service provide by vishal bikers world in tinsuksia aasam... Full address is a. T. Road, laipuli, dist. Tinsuksia (Code - 189.80)... Sir my bike got damage in an road accident, i contact the showroom and take my bike to showroom on 12 the oct 17.. I contact 2 to three time and also visit twice the showroom... They used to say it's diwali time we will repair it after diwali.. Still i agree it... But sir after diwali i contact the garage manager, atleast 10 time, but he is not attending the call... Then i visit the showroom today on 21 oct 17... The behaviour of manager is staff is very rude and they are taking nounse... Saying that it's my choose weather to pick up the call or not... I will not pick up the call...in these 8 days they thay even not touch my bike.. No work is done on itt... They provide me a estimate of 78 00 which i submit to my insurance company... Sir as a customer of yamha i really feel bad.. Service provide by the showroom really changing my mind to switch over other company... My bike is fz - 16, model 2015... Regd number.. Mp - 07 - mw 6921..

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Nov 23, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha