[Resolved] Yamaha Motor India — regarding worst services walters yamaha medavakkam road chennai

 
2 Reviews
Perambur Purasawalkam, Tamilnadu, India
 Vidya Sagar Madhavaram on Jan 1, 2019
Regarding poor services of walters yamaha chennai
Im moving around this show room from 6 months they are keep on changing the parts but problem has not yet corrected.
I bought fascino in 2016 after that i noticed wobbling at handle site and i asked them to clear. After 2 services the problm has not been corrected they asked to me to change front disc, then front tyre, then handle fork problem. Yes everythg done but problem remained the same. Later they told problm was with back tyre they replaced back tyre the problm is same, for this the service manager of 4 show rooms named mr stalin mobile no - [protected] attended but problm is same.
Yestersay i went to show room to inform to their md regarding their worst services but they told that md wil not speak to customers. I was waiting from 6.45pm to 8.30pm. The manager of that show room mr venu mobile no - [protected] have closed service center and asked me to sit outside the show room. Yes i did i sat infront of the show room on the road finally they have called the police to vacate that place.

To whom we should complaint after their worst services
Is this the respect u give to the customer?
How can they change all parts without knowing what exactly the problem is?
Is your company has such protocols that if customer is not satisfied they should send out and make them not to come for any service again?

Dr vidya sagar
Southern railway hq hospital
Ayanavaram
Chennai
Mobile [protected]
[protected]
Complaint marked as Resolved Feb 2, 2019

Complaint Status


[Jan 01, 2019] Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Yamaha Motor India Customer Care's response, Jan 02, 2019
Dear Vidya Sagar,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Verified Support
Yamaha Motor India Customer Care's response, Jan 02, 2019
Dear Vidya Sagar,

Your concern has been escalated to the concerned department for further necessary action to be taken.

Regards,
Team Yamaha India
Updated by Vidya Sagar Madhavaram, Jan 13, 2019
May i know that complaint status.i know you wil support your employees
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I purchased Fascino on 22Nov2017 with 3500kms running.
Always engine starting problem and finally Engine failure.
Very very worst useless brand I chooses in my life.Feeling ashamed of myself for choosing wrong product

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    Yamaha Motor India - regarding worst services walters yamaha medavakkam road chennai