[Resolved]  Yamaha Motor India — serious issue. I was cheated 45k by yamaha dealer

Address:

643002

I am a huge fan of you. I owned a fz15 2009 model till last october 2018. I am writing this email because i was cheated by a showroom when i went with a huge dream to buy fz25 to own another machine of yours. He's what happened.

I visited this showroom on sep 2nd and 3rd 2018 (Nadhanii motors yamaha located at ooty - showroom which is not registered yet when i checked with yamaha customer support). The main branch is located at mettupalayam, tamilnadu. I spoke to the manager siva subramaniam regarding the purchase the on road price was 1, 44, 750. I wanted to exchange my fz16 (Which they promised to take for 25k which was taken only for 15k later) without any loan. I paid the amount of 1, 15, 000 within 3 days. Unfortunately when i paid the final split amount of 45, 000. The showroom manager said "the electronic billing system is not working and i will send the receipt in email". I work in bangalore, i had to leave, so i left the same day i paid the 45k. I was calling the manager regarding receipt, he said he will send and never sent for a week. I became suspicious and traveled back to ooty. I called up the gm (Don't know the name) of the showroom regarding the bike. I got to know through the gm that the manager had not billed the 45000 amount. Later after investigating the manager, i came to know that the manager siva subramaniamam had booked the bike under his wife's name and applied loan for 45, 000 which was the last split amount i paid.

Here is why i am writing the email now. I somehow managed to get 20k from the manager but he is hiding somewhere and doesn't pick my call to get the remaining amount of 25k. I complained to the gm regarding the manager. The gm in turn dismissed the manager and did not take an effort to get my money back from the manager. I gm was very rude and said that "get your money from the manager and pay that to get your bike delivered". When i gave a complaint to the police station, they refused to file an fir since the gm knows the deputy commissioner of police in ooty. I was helpless, depressed and worried. I couldn't do anything. I need both my money and my dream bike fz25 which is pending delivery. I lended money to pay the remaining amount to get my bike delivered. Now that i have got my bike delivered on 8th nov 2018 after 2 months after paying full amount and now the registration is also done. But i haven't got my 25k cheated by the showroom.

I was made to travel 5 times from bangalore to ooty (My hometown) which is 8 hours journey, which costed me 8000rs. And also they made me to take leave for 2 weeks due to this problem where i got a loss of pay from my company. I claim a compensation on that as well.

Now my only scope is yamaha motors india. I may have to complain in consumer court, for giving authority to rowdies to do business with yamaha. Also i will have to go to consumer court if no action is take by yamaha motors india.

Short note on the owner:
The employees of this showroom says that he does not provide salary where they had to beg to get salary. Also he had cheated many people in and around his area to get wealthy. Same in my case. He has police power. I couldn't do anything being a common man. The gm frames a story that the manager is my relative. I have no idea who the manager is. I have never ever seen him before.

I want my money with compensation for my leaves and travel. And more than that i was depressed and worried and had alot of health issues due to this problem. I hope you do the needful asap. I