[Resolved]  Yamaha Motor India — service and price related query in yamaha fascino

Address:Nalanda, Bihar, 803101

I am Anup Kumar From Bihar Sharif Nalanda District. I Purchase a Yamaha Scooty in Your Authorised Dealer Nalanda Auto Syndicate On 05/11/2018. My Regd No.BR21U0344 Engine No. E3Y4E0169824. I am Facing Lots of Problem when Using this Scooty.
When I'm Called Customer Care they Provide Email For Submit Our Quiry.
1. I'm Facing Price Issue i paid Rs.76, 000/- They Charged Extra Rs. 15000/- for this Scooty.
2. When I'm Driving this Scooty and give Excelerator then Voice is Very High.
3. Engine Voice Regularly tick tick.
4. Side glass regularly moving when I said they don't want to change.
5. They Demand Servicing Fee ₹ 355/- Regularly from every customer.
6.Please find this attachment and check all price details they provide Rs.56, 752/- and I Paid ₹76, 000;/-.When I asked remaining amount bill they said will provide later. I said that Please Provide tax invoice with Bifurcation then they provide rough Bill of ₹6921/-.

Kindly Clear My Quiry Asap
+3 photos
Was this information helpful?
No (0)
Yes (0)
Feb 8, 2019
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2019
Yamaha Motor India Customer Care's response
Dear Anup Kumar Ricky,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Verified Support
Jan 08, 2019
Yamaha Motor India Customer Care's response
Dear Anup Kumar Ricky,

We have tried to calling you but the call was not connected. we request you to please escalate your query at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

Regards,
Team Yamaha India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3266
    Pending
    0
    Resolved
    2264
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information