[Resolved]  Yamaha Motor India — service like washing of vehicles

Address:Thiruvananthapuram, Kerala, 695032

1547 and 48, 55 ward,
Sivaji autos
Deedi buildingkaimanam junction, kaimanam thiruvananthapuram,
695032.

In this service centre provide a bad impression to the customers. Im also one of the person got bad services like washing is not properly done. Its not only my problem. Most of the customers are providing complaints to this service centre. They didnot produce the complaint register book also. So kindly inspect this service centre and make a better service to the customers
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Nov 8, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2018
Yamaha Motor India Customer Care's response
Dear Akhilash Lillu,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Complaint comments 

Comments

Have purchased Yamaha ZR Ray a month before in Chennai and after a week of my first service, bike not getting started now after raising several complaints over phone and also gone straight away to showroom they are more lethargic to pick complaint
Yamaha Motor India Customer Care's response, Oct 26, 2018
Verified Support
Dear Vinoth Ulaganathan,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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