[Resolved] Yamaha Motor India — service quality | |||
The quality at your third party service centres is below average. Its an open truth for sure. Not just yamaha, many other competitors of yamaha as well. First hospitality should be improved. 2nd an automobile engineer should examine the bike at the receiving. He is the only to understand the bike based on customer's report. 3rd. Technicians should not crave for tips at the delivery. We're already paying enough. Its inconvenient to reject. 4. Service quality should be audited by yamaha. 5. Bikes are delivered just after water wash (Life decreases). I believe, all moving parts should be lubricated after water wash to improve the life. None at the service centres understand this or they neglect. Was this information helpful? | |||
May 13, 2019 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Apr 08, 2019 Yamaha Motor India Customer Care's response Dear Sir, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha Verified Support Apr 12, 2019 Yamaha Motor India Customer Care's response Dear Sir, We regret for the inconvenience caused. We request you to please share your contact details with us to assist you further. Regards, Team Yamaha India | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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