[Resolved]  Yamaha Motor India — Sluggish engine

Address:Chennai, Tamil Nadu

I bought R15 V2.0 (racing blue) on July 31, 2013. I really enjoyed my ride for about 7-8 months and then I realised my bike was not in a good condition though she was maintained perfectly. It feels like sluggish engine and some kind of weird noise while revving up the engine and I have been complaining about those issues with the authorised dealers but I guess they doesn't event know about resolving the problem, they just replacing engine oil, chain lube and water wash-Is that a service?? Even a local mechanic can do the same or better. I must say about AMBAL MOTORS, EGMORE, CHENNAI please never ever think about servicing your bike at AMBAL motors, they're cheat and FRAUD. They are hiring a local mechanic guy to work for them, who doesn't even have the knowledge about R15 engine details. I have no words in the world to explain about my experience I had with them. Now I am regretting my decision of buying R15. You know what, the above mentioned problems was not yet resolved. I am just wondering did the authorised dealers in INDIA really know about YAMAHA bikes. I completely hate YAMAHA/R15. Please help me to get the above mentioned issues resolved ASAP. Dinesh [protected].
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Aug 14, 2020
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Dec 07, 2014
Updated by Dinesh CJ
I ve driven my R15 for only 9500 Kms and since the last 1 month it seems as if its loosing power. Symptoms:
1) Engine vibrations which I used to feel at 4000 rpm can be easily felt at 3000 rpm, and hence seems overloaded.
2) On releasing the throttle even at low speeds the bike slows down with a jerk

Seems like there is some active de-accelerating force on the engine all the time.
Please reply if you know the reason or have experienced similar issues
Complaint comments 

Comments

Dear Dinesh,

We regret for the inconvenience caused to you.

We have escalated your concern to our customer care department, you will receive a call soon.

Assuring you our best services.

India Yamaha Motor
Dear Dinesh,
Thank you for writing us. Your Customer complaint number is IC-15314-W3L4
We will respond to you within 48 working hours. Please ensure your Name, Contact Number and the Feedback Number is mentioned in all your communications with us in order to ensure faster resolution.
You can also contact us at the Customer Toll Free Number:[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Assuring you our best services.

India Yamaha Motor
Dear Dinesh,

Your concern against Yamaha, stands resolved from our end.

If just in case your issue still stands unresolved then please let us know at [protected]@yamaha-motor-india.com or call us at[protected], else we are closing this case from our end.

Warm regards
Team Yamaha
Sir,
I don't know what to say. I am so fed up with YAMAHA. In previous comment I mentioned AMBAL MOTORS, EGMORE for their sluggish work and they did called me and requested me to bring by bike there, so they will resolve all the issues and they took 2 days for that and they returned it with all the issues I mentioned, they just did water service and returned it. I am just wondering do YAMAHA dealers in INDIA really know anything about this or not?? PLEASE don't ask them to call me again and waste my time, I am sure they wont do anything to resolve these issues and I don't trust any YAMAHA dealers in INDIA. Its my fate to bought YAMAH R15 and I completely hate MOTORCYCLES. Please take back my R15 and I will turn around YAMAHA henceforth in my life. I don't like to sell it to anyone and letting them in trouble but you do haan?? I would recommend everyone not to buy YAMAHA and I won't let my neighbours, friends and everyone around me to buy YAMAHA MOTORCYCLES. I am thinking about file a case regarding those issues and I will meet up in COURT, believe me I am working on that. I am one of your ''MILLION FRUSTATED CUSTOMERS'' and that's your great record in INDIA. You are proud of it don't you??
Question for you INDIA YAMAHA MOTORS
Do you really want the customers to be happy or what??
Are you really checking on DEALERS or letting them in their sweet way to frustrate customers??
Are your motorcycles really worth or waste??
Does the YAMAHA engine really performs well or slugs well??
I don't want to compare bikes, but I really want you to know What's going on
CBR 150r really sounds good and it remains the smoothness and performance all day long, but R15 performs good only for 2-3 kms to the maximum and slugs after 3 kms. So is it worth paying 1.3L on such a bike???
Please do necessary steps to resolve my issues and this will my last comment
I want my bike replaced ASAP or else please resolve my issues.
Don't let down all your customers. I should have gone for Duke 200 or Honda, now i'am feeling it I made a huge mistake.
I completely REGRET!!!

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Same here

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