[Resolved]  Yamaha Motor India — Speedometer problem and manufacturing defect

Address:East Godavari, Andhra Pradesh
Website:www.yamaha-motor-india.com

I have bought yamaha alpha blue core on[protected] at siri motors, east godavari district, rajahmundry city - 533103. My customer id: 3165000f3915f09, invoice no: v1500344, frame no: meise7793f0005613

Today i have faced speedometer problem, it suddenly stopped working within 3 months of purchase for which i complained number of times to pavan (Technician in - charge) yamaha authorised service centre, rajahmundry, but they are saying its a manufacturing problem we can't do anything, & refused to replace the speedometer wire.

So, why i have to pay the charges if my bike is under warranty??? What a time waste, the after sales service is just horrible. I am sick and tired of your product now. I bought this bike by considering that yamaha is a great brand but i am so disappointed by this product. I am raising this issue to you all to highlight that i am totally fed up of your after sales service. I have decided to approach consumer forum. I have never seen such unprofessional attitude anywhere and yours being a yamaha brand, i wanted to raise this issue with you all first to raise that i have a horrible experience of yamaha. Please take your manufacturing defect product & replace with new one. Waiting for prompt response.

Please find the concerned showroom details given below and take the proper action.

Showroom address:
Siri motors,
Rs no. 306 / 2,
Vlc puram junction,
Rtc complex road,
Rajahmundry city - 533103
Phone[protected]

Service centre:
Person name: pavan
Mobile: [protected]

Thanks & regards
K priya
[protected]
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
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Dear K priya,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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