[Resolved] Yamaha Motor India — the battery of my fascino and the agency incharge's behavior | |||
We bought a fascino on 12 january 2017 on 21 december 2017 there was some prblm in the vehicle's battery when we took the vehicle to the agency they told us that you'r battery is damaged and a new battey is needed to be put in its place you should now go to the exide agency and complain about the battery damage before the warranty date to them. When we went there the exide manager told that the battery which they have used in you'r vehicle was 6 months old and the battery's expiry date has passed so you should now go to the yamaha agency and complain about it when we went there the dealer was totally negligent and refused to replace the battery and told us that if we want to file a complaint against them we can file it but he is not going to change the battery and your moving to the court is just a waste as nothing will happen. This is totally not acceptable by any customer first using old parts in our vehicle and then being so ignorant as if we are at fault. This olny proves that yamaha is sch a fake company and no one should buy any vehicle from there. This complain is against the yamaha agency, shivpuri road, in front of jai academy school. Jhansi up Was this information helpful? | |||
Feb 10, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jan 10, 2018 Yamaha Motor India Customer Care's response Hi, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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