[Resolved] Yamaha Motor India — too much noise service not done properly and charged money

Santhosh Kodandaramaiah

from Bengaluru, Karnataka

Address:

#94, Mahalakshmi Temple street, Koramangala 8th Block, 560034

I have give service on April 13th 2019 and taken on 15th Apr 2019, but clutch overoil not done but charged, I went to service on 1st June 2019 and informed that clutch is making noise and clutch overoil not done in previous service. So noise is coming. They took for service and did not do any repair. If I ask for that they told come and meet my manager on Wednesday. Saturday we can't repair. You have not done clutch overoil in previous service. We don't have previous job card, bring old bill other wise we will not do. If you want to complain in showroom.

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Jul 11, 2019

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

Yamaha Motor India Customer Care's response Dear Santhosh Kodandaramaiah,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha