[Resolved] Yamaha Motor India — useless / fraud services-sun motors - aa#26, santhi colony., 3rd main road, annanagar, chennai-600040, tamilnadu-ph[protected] | |||
Useless fellows - service manager-nizam mudeen & technician-vinoth Have paid & changed the left side holder lever for the left side mirror which was malfunctioning from my free service. Every free service it has been raised but all were no results.in my 1st paid service, i have asked to rectify the same problem if i am ready to pay any part needs to rectify. They charged on 04.09.2018 and the same problem occurs hardly third drive itself. I sent the vehicle with service bill through my staff to change the parts as it is no result even though paid. In which i had talk through phone and explain that the vehicle only for my daughter"s near by use with in vicinity around 1-2km. Only else we have used our fortuner or volkswagen. The useless service manager (Nizam mudeen) & technician (Vinoth), initially told that we have not changed the particular parts in 04.09.2018 service. Once we produced bill he sent to the billing department to confirm the parts name. (He does not know the parts name - he is... My vehicle service manager..?) He told that no warranty since your vehicle left side mirror might have been over turned / threaten (@ rotated simply) by anybody at some places you parked. My question is all my complaints about from the free services only for left mirror and no complaints about the right side yet. I do not understand that if any mishandling may be happened only in left side which have been from the 1st service (You can see the service records from the first free services itself) No matter of cost inured if it is one rupee or lakh but trust. If that goes out due to your useless staffs like that then your owner / management / company have to slide downwards on their business to treat your customers like that. It is my thought as a business man. Good luck everyone. Was this information helpful? | |||
Oct 27, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Sep 26, 2018 Yamaha Motor India Customer Care's response Dear Sir, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards Team Yamaha | |||
Add a Comment | |||
72%
Complaints
3270
Pending
0
Resolved
2269
Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Post your Comment