[Resolved] Yamaha Motor India — vehicle breaking down

Sahil Gera

from Delhi, Delhi

Address:

phase 3, New Delhi, Delhi, 110085

I have bought my r15 v3 from oswal auto 11 months and since January my bike has broken down about 15 times in the middle of my journeys.
I have visited the dealership 8 times and i have given my fair share of patience today i have called yamaha customer care and raise a formal complaint and i am fed up

and after spending so much money i can not rely on vehicle for even a small journey forgetting the fact i bought it as an office commuter there have been numerous occasions i came home on this bike asking someone to push it even yesterday it broken down after me getting my vehicle serviced.

Expecting a speedy good solution.

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Jul 23, 2019

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2019

Yamaha Motor India Customer Care's response Dear Sahil Gera,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha