[Resolved] Yamaha Motor India — vehicle servicing | |||||
I have been doing my yamaha r15 vehicle servicing at pearl yamaha, gachibowli since last 6 months. However since my last servicing i am not at all satisfied. On oct 26th 2018 i gave my bike for general servicing and asked them to check why am i getting red light (Which is due to engine heating) whenever i am riding during heavy traffic? They neglected the issue and delivered without fixing it. I was on a impression that they have fixed the issue until last week when i had encountered the issue. On 18th of dec 2018, when i went to them for general servicing again and asked them to apply teflon coating, check the issue with red light again. They are such inexperienced technicians that they took two days to identify that radiator fan is not working. Since i will be travelling out of station, i had to collect the vehicle yesterday. After collecting the vehicle while riding i realized that rear brake is not at all working. Somehow i have managed to come home. Question is who is responsible for such negligence? Who will come forward when there will be an accident or loss of life? Was this information helpful? | |||||
Jan 21, 2019 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Dec 21, 2018 Yamaha Motor India Customer Care's response Hi, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 08:00 P.M. Regards Team Yamaha | |||||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha