[Resolved] Yamaha Motor India — very bad customer, service mechanics break the parts and turning it to the customer

amulcyril

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu, 600060

I had no issues with the speedometer, after service it is not working, and durning delivery itself i immediately informed the mechanic and now they are saying it is not working before the service itself, turning their mistakes towards the customer.
Teflon coating added in the bill and did not polished the bike with tefflon, cheating is going on here

+1 photos

Was this information helpful?

No (0)

Yes (0)

Sep 21, 2019

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2019

Yamaha Motor India Customer Care's response Dear amulcyril,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

Related Yamaha Motor India reviews

View all 3270 Yamaha Motor India Reviews

Comments

Rohit kr singhal

from Delhi, Delhi

Hello, Sir/Madam

i am Rohit singhal i have bought R15v3 in Nov/26/2018.. my fuel tank color removal some places.. i going to services center for 3rd services. and the complaint of the tank color. than there told me call to customer care.

Rohit Singhal
[protected]

Yamaha Motor India Customer Care's response, Aug 20, 2019

Verified Support

Dear Rohit,

We regret for the inconvenience caused.

Your concern has been escalated to the authorized department.
We will try to solve your concern at the earliest .

Regards,
Team Yamaha India