[Resolved]  Yamaha Motor India — warranty related

Address:Ernakulam, Kerala, 682022
Website:yamaha

I purchased a yamaha fzs fi from indel motors cochin changambuza nagar on[protected]. When i visiting the showroom they told to me that you have 5-year warranty freely. Then i purchased bike get some documents and i searched for 5-year warranty documents but there is not, only for 2-year warranty document there. I asked my delivery boy for warranty document but he tells me that there is no document for remaining 3-year warranty. After 1 week 1 enquired for another showroom for this details. I get information that there are documents for the remaining 3-year warranty otherwise you can't get the warranty for your bike. Actually, they are blaming me. I have recorded voice clip of my delivary boy telling about warranty.
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Nov 12, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2018
Yamaha Motor India Customer Care's response
Dear Sabiqu Nk,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Complaint comments 

Comments

Please service & vehicle noise and handle t noise not certified Yamaha Shubh Laxmi motors and Jaipur Rajasthan the problems any soul and service not certified Shubh Laxmi Motors Yamaha R15 my vehicles problems handles noise please request thank you you you
SHAHAJAD MOHAMMAD's reply, Nov 7, 2018
Handle noise
Yamaha Motor India Customer Care's response, Nov 14, 2018
Verified Support
Dear SHAHAJAD MOHAMMAD,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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