[Resolved]  Yamaha Motor India — Worst customer response

Address:Khammam, Andhra Pradesh, 507116

I have bought fz-s V2 on 14.2.17. I have paid the total amount by cash on same day. Till now the showroom is unable to give the documents (form 20, 21, 22 original). There is no response on calls or visit to showroom. Showroom is situated at some place (Bhadrachalam) and billing address is from other showroom (Kothagudem). Kindly look into the matter. Experienced worst customer response.
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Apr 11, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2017
Yamaha Motor India Customer Care's response
Dear Jagananu,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

We are not receiving proper services in your showroom located at srinagar, dealer haniaf motors ma road srinagar
kindly ensure our problem will be solved soon that is your most kindness.
Yamaha Motor India Customer Care's response, Mar 10, 2017
Verified Support
Dear Ayaz,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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