[Resolved]  Yamaha Motor India — worst service worst dealership

Address:605009

Got my bike yahama r15 five months before, after second day of purchase, i had a problem with self start, i asked to repair that one in my first service itself, still

That problem was not rectified, and main thing is worst engine performance, it is not able to touch 70 km/hr speed, some unwanted noise are coming out from the engine,

Again i asked to service section to fix it, they didnt fix it till now, very worst service, why i need to get a bike of one and half lakh rupees without self

Satisfaction. I thought they gave a secondon bike to me, because engine performance of my bike very worse. Really worried abt it. Worst showroom in pondicherry is

Srinivasa motors, address: no. 1, 2 & 3, 100 feet road, near hotel janakiram inn, sundararaja nagar, mudaliarpet, puducherry, 605004. Kindly request you to refix my

Bike condition as new one. A good service is needed.

People are working there are not really serious about the customer satisfaction, they only concentrating on the sales side. They are not giving response to me. Very

Worst dealership. If i know this before, sure i would go for honda cbr. Now people working in srinivasa motors clearly made me understood. My brother too looking for

Yahama bike, damn sure i dont suggest to take yahama motor bike especially in srinivasa motors, why he need to suffer the same, very bad ownership.

My bike details

Name: s. Sridaran
No - 107, angalamman koil street,
Sonia gandhi nagar, shanmugapuram, puducherry 605009

Bike no : py05 e 1814
Mobile no : [protected]
Email: [protected]@gmail.com
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Nov 12, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2018
Yamaha Motor India Customer Care's response
Dear S Sridaran,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards
Team Yamaha India
Verified Support
Oct 11, 2018
Yamaha Motor India Customer Care's response
Dear Sridaran,

We regret for the inconvenience caused.

Your complaint has been escalated to the concerned department with reference number IC-40775-B4G7 .

Regards,
Team Yamaha India
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