[Resolved] Yamaha Motor India — wrong promises & information (about features of vehicle)

Pooja4ever

from Jaipur, Rajasthan

Address:

335512

I visit yamaha agency with intention to buy yamaha yzf - r15 version 3 model. But dealer misguide and lie to me that version 3 model will not be launch at india for next 2 years. And console me if version 3 model launch same year of my purchasing version 2 model he will exchange with version 3 without no cost.. When i bought version 2 model and after one week having issue in fuel tank not indicate about fuel capacity.. I visit workshop and fixed problem but after repair same issue occurred in next few days... I feel totally sophisticated with vehicle and seems victim of hoodwink and defraud... I don't want go with yamaha product anymore and instant action against the dealer and want justice as well as possible...

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May 5, 2018

Complaint marked as Resolved

I dont want to wait anymore for my concern resolve so I would like to close this complaint ...

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

May 17, 2018

Yamaha Motor India Customer Care's response Dear Pooja,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha