[Resolved]  Yamaha Motor India — Yamaha Alpha bike Issue

Address:Chennai, Tamil Nadu

I have purchased Yamaha Alpha two wheeler 19th August 2015 in SK BIKES-TNagar and I face lot of issues within 10 days. Some Issues are Healing problem, Vibrating issue, carburetor issue .Its surprising that a New Vehicle could have so many issues. The Customer service is also Pathetic. I am completely not satisfied with the Service. After As discussed with customer care and informed me asking get in touch the Paras Yamaha service centre, I have given my bike to customer care preferred Service centre on 05.08.2015 morning 8.30AM- Paras Yamaha in mount Road (Anna Salai). They promised to resolve the issue and return my vehicle on 07.08.2015 at 5.00PM, I tried several times calling to the showroom but there was no response. I went in person to the Service center and found that the issue is still not resolved. I had to spend lot of money running around for this vehicle which is irritating. Mentally and psychically disturb.
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Aug 6, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
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Dear Saravanan babu,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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