[Resolved] Yamaha Motor India — Yamaha and the dealer are not responding

sumer8540

Address:

Jaipur

To Yamaha

Dear Sir/Madam

I have bought a Yamaha Bike Model (R15 V3, thunder Gray ) from the dealer (Roshan Yamaha Jaipur) date 31/03/2020
Since the day i have bought the bike, i have been facing a defective handle and the issue has not been resolved by the dealer so far.
I have made complaints earlier as well and they make no serious effort to resolve the issue.
I feel totally dissatisfied with the Vehicle and service provided by you.

I therefore request you look into the matter asap else i would be bound to take legal action and go to social media to spread the word of poor quality and poor customer service.

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Aug 10, 2021

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2021

Yamaha Motor India Customer Care's response Dear sumer8540,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha