[Resolved]  Yamaha Motor India — yamaha fz 250 bike

Address:Rewa, Madhya Pradesh, 486001
Website:www.yamaha-motor-india.com

Its less then 15 months i purchased fz250, i have faced 2 issues which i claim was due to manufacturing defect hence i want to claim warrenty.

1) rear disc plate has uneven surface which is forcing rapid consumption of rear disc rubber, plz replace rear disc plate under warenty terms. I already replced rear disc rubber by my money, it was told to me by staff that ur disc surface is not smooth that is causing repeated issue. I am agian hearing sound while applying rear break as it happened earlier and i understand that soon rear disc break will consume again.

2) yesterday on 27th oct 2018 less then 15 month of date of purchase. My battery got low and i have to tow my bike home. Its low and bike not starting. A battery has 24 months warranty, plz give me replacement certificate from agency so that i can replace battery from the dealer.

Plz register a proper complaint, give me complaint number.
My number is [protected] & [protected]
My email. Drajaytripathi at gmail dot com

Plz instruct rewa centre to coordinate and help me properly.

Thank you
And now prove what u say, that you are with ur customers.
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Nov 29, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2018
Yamaha Motor India Customer Care's response
Dear Sir,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Verified Support
Oct 29, 2018
Yamaha Motor India Customer Care's response
Dear Sir,

We request you to coordinate with concerned Yamaha dealership service person Mr.Rajesh Srivastava @[protected] for mentioned concern.

In case of any issue please feel free to contact us at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

Regards,
Team Yamaha India
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