[Resolved]  Yamaha Motor India — yamaha r15 v3 abs odometer quality issue

Address:488/2 Zain Villa, shishuvihar, Bhavnagar, Gujarat, 364001

I purchased yamaha r15 v3 dark knight color just yesterday ie. 02/04/2019. The odometer is cracking by self from inner side more and more as time passes today. Not a single scratch from outside on the screen, it is cracking from inside without any touching. My guess is it could be because of hot weather or i don't know why is it happening on its own. I cant figure out the logic why this is happening on its own. I spent 1, 73, 000 inr just 5 days ago and this is hurting me a lot. I very humbly request u to understand my matter and see to this matter. This quality of plastic used in the odometer is not acceptable when the motorcycle is this premium. I hope to get a resolution soon. I can send pictures if required. Its cracking more and more as the time passes and i dont know if this will stop or not. This is a quality issue and offcourse this should be covered in warranty. Its cracking from inside not outside so it should be covered in the warranty.
+3 photos
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May 10, 2019
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2019
Yamaha Motor India Customer Care's response
Dear Zain Kathiwala,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
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