[Resolved]  Yamaha Motor India — Yamaha R15s Automatic Engine Off

Address:Nearest Service Station ( Kamuthi, Paramakudi, Ramanathapuram, Madurai & Arupukottai)

Dear M/s Yamaha Motor,

This is inform you that i brought Yamaha R15-V3 in Feb 2019 (Chennai-TamilNadu) region for the first 6-7 months its fine, then i went to my native (by bike)it is 450km far from chennai due to COVID lock down once i faced some issue in my bike that was automatic off while we moving our vehicle, the after few days i went to Yamaha showroom in Madurai-TamilNadu and i explain my problem clearly to your service people and they take full day for service then they charged around 2800/- but not cleared then i went to that same service again after 10 days they told that that was issue in fuel injector we need to replace that injector like that they told and they need 1 day for fuel injector replacement. same thing i did for them, but after service the same issue occurs.
Then I went to chennai and I gave it to 2-3 service centers in chennai region but this automatic engine issue is not clear yet.
So please give advice for this case, Now no one is using this bike since 20 days it's in my native Ramanathapuram District (Tamil Nadu). So check with your team and sort out this issue as soon as possible
Nearest Service Station ( Kamuthi, Paramakudi, Ramanathapuram, Madurai & Arupukottai)
Vehicle # TN 18A T5232
RTO - TN 05 Chennai North RTO

Please contact Mr.Siddiq for more assistance : +91 [protected]
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Jan 2, 2023
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2022
Yamaha Motor India Customer Care's response
Dear syednasree,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 09:30 A.M.to 6:00 P.M.

Regards,
Team Yamaha
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