[Resolved]  Yamaha Motor India — Yamaha Ray ZR Drum

Address:641045

I bought a new Yamaha Ray ZR at Seasons Motors, Trichy road, Coimbatore. With in a week time, I found lot of problems like vibration, non functioning of front shock absorbers, engine off while driving, mileage issues, etc.
In this juncture, I am not willing to get the same vehicles after repairing. I need new replacement vehicle after doing inspection by your service engineers.
Hope my complaint will be resolved immediately so as to avoid further escalation and legal actions.
Name : Selvi. Contact no.[protected]
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Aug 3, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2017
Yamaha Motor India Customer Care's response
Dear Selvi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

Your service is just as a bad.showroom broke the parys of pur vehicle.responce is too bad.so please do your work perfactly.
Yamaha Motor India Customer Care's response, Jul 5, 2017
Verified Support
Dear Ma Mahesh l Parmar,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Sir i have purchase a r15s before 2 years bikee kuch problem ki vaja se bike kharab ho gayi to company wale bole ki bike is out of warrenty plz solve my problem
Yamaha Motor India Customer Care's response, Jul 5, 2017
Verified Support
Dear Tarun Gandra,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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