[Resolved] Yamaha Motor India — yamaha saluto bike-carburetor issue from day one - pickup issue yet

Mufeed Khan

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201009

Hi,

We have purchased yamaha saluto bike from patparganj industrial area (Himgiri showroom) in jan month 2018.

Vehicle no - dl13sv 3007

When we are riding the bike, we are facing pickup issue from bike from day one, rwgading this complaints to yamaha sales staff & engineer on same time, they are saying pickup is coming in first service.

We have done 3rd service of my bike but still not coming pickup, i have informed & every time said to service engineer for pickup no coming,

In the 3rd service of bike engineer said carborater issue it will be change also informed to service center manager. He said part not have in our inventory & taken time for friday, when call to yamaha showroom, they want more time, bike have in warranty.

Why making fool yamaha from day one.

Pls take action & resolve my bike issue.

Regards,
Mubeen khan

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Oct 30, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2018

Yamaha Motor India Customer Care's response Dear Mubeen Khan,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards
Team Yamaha