Yamaha Motor India — Yamaha service center - sri motors ekkaduthangal, chennai | |||
Hi, My vehicle was affected in Chennai flood. I left my vehicle in Yamaha service center (Sri motors) on 22/12/2015. It has been more than 2 weeks and my vehicle was not even started to determine the repair issues. My vehicle was insured and I am claiming the service through insurance. I talked to the Relaince general insurance and they told I can go ahead with the repair. But the service center is not responding properly. And I have called them many a times and no one is picking up the call and they are also not giving proper response. The service center guys are saying that they are waiting for insurance surveyor but it is not true. They are simply bluffing. Please resolve my issue. Vehicle Details: No - TN19 M 4811 job ID: 1500763 vehicle type: yamaha alpha Yamaha service center - Srimotors Address: 41D Thiru-Vi-Ka industrial Estate, Ekkaduthangal, Chennai - 600032 Tamil nadu. Regards, Ravi Was this information helpful? | |||
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Yamaha Motor India customer support has been notified about the posted complaint. | |||
 7 Comments | |||
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Dear Ravi,
We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor
We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor
Dear Ravi,
We request you to kindly be patient in due process, your case has been forwarded to the concern department for due course of action we will get back to you.
Regards,
Reliance General Insurance
We request you to kindly be patient in due process, your case has been forwarded to the concern department for due course of action we will get back to you.
Regards,
Reliance General Insurance
When ever i go to pick my bike after the call from this service center, they are keeping me waiting for more than a hour and they are delivering. And also they have changed my pillion seat for the first service and they refused to tell the truth why they took mine fit some others seat in my bike. And also they are properly water washing if i have given for teflon coating, i Still find muds in my engine and Silencer after the service, then i have put some fight with service man to get rid of this issue. Every time i go there, i will make some fight becoz of some irresponsible workmens whom are not properly taking care of my bike. For the free sevices itself i have met many kind of issues in this service center. Now i going to change the service center
When ever i go to pick my bike after the call from this service center, they are keeping me waiting for more than a hour and they are delivering. And also they have changed my pillion seat for the first service and they refused to tell the truth why they took mine fit some others seat in my bike. And also they are properly water washing if i have given for teflon coating, i Still find muds in my engine and Silencer after the service, then i have put some fight with service man to get rid of this issue. Every time i go there, i will make some fight becoz of some irresponsible workmens whom are not properly taking care of my bike. For the free sevices itself i have met many kind of issues in this service center. Now i going to change the service center
I have purchased new Yamaha FZ at Sri motors in Chennai last September month..
December month tyre damage ( I got cheat tyre in back tyre)
Now Batary and led light not working.
Dealers told me both not cover for warranty .
But sales time getting 750 RS for extra warranty charges..
Please take action to dealar Sri motors eekaduthangal brach .
And please arrange my warranty claims,
Regards,
Karthikeyan
[protected]
December month tyre damage ( I got cheat tyre in back tyre)
Now Batary and led light not working.
Dealers told me both not cover for warranty .
But sales time getting 750 RS for extra warranty charges..
Please take action to dealar Sri motors eekaduthangal brach .
And please arrange my warranty claims,
Regards,
Karthikeyan
[protected]
Hai, I gave service for my bike Yamaha Fazer version 1 the vehicle number TN 10 AT 0045 on[protected] for engine noise job card num 36607 the supervisor completely checked my bike and taken for a service at the time self-start was worked and even my battery also new one but its take more time to get my vehicle delivery almost month end I got the vehicle without self start at the delivery he said your battery not working we are not responsible for that when I'm beginning shouting for this manager said will replace the battery in low cost and said to reduced some amount in the total bill of service cost at that time they have solved the problem and gave spare battery for my use they said once to get the new battery will call, almost month crossed again I got the same problem and provided service again for the same complaint this week job card num 39376 they said will change the battery. 08/07 /2022 today I came for took delivery but now Mr.NemanthKumar is telling me that we are not able to change and he is telling me that we didn't commit for that I have an audio proof for that and very worst customer service they are giving they are giving false commitment to solving the problem on that time and they are talking very harmful and using hurtful words bcoz I'm coming from kolathur to Sri Motors Ekkaduthangal for service having works and family not able to come many times for that he is telling that's not our problem. finally, I'm not going to take delivery they need to solve my issue and I need delivery to my home.
With Regards & ThanksMayuri Dinesh[protected]
With Regards & ThanksMayuri Dinesh[protected]
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When ever i go to pick my bike after the call from this service center, they are keeping me waiting for more than a hour and they are delivering. And also they have changed my pillion seat for the first service and they refused to tell the truth why they took mine fit some others seat in my bike. And also they are properly water washing if i have given for teflon coating, i Still find muds in my engine and Silencer after the service, then i have put some fight with service man to get rid of this issue. Every time i go there, i will make some fight becoz of some irresponsible workmens whom are not properly taking care of my bike. For the free sevices itself i have met many kind of issues in this service center. Now i going to change the service center