Yamaha Motor India — yamaha showroom fraud | |||
I am disguised by yamaha motors. I have purchased yamaha fz 250 from ride on auto banna devi aligarh on 1 may 2018. I asked them price and the said, it's 144329 and never told me what things are included except rto and insurance and never provided me any bill or delivery chalan. I bought this bike on finance from hdfc, and that financer also asking for unessary money. Loan passed by hdfc is of 2643 for 33 months. And financer asked me it's 2653 for 36 months. And forcing me to pay 3 months to the company and showroom manager too. He also create two policies for me, which i don't even want. And he is not cancelling them at all. Now coming to the price of bike, i asked them what included in bike tell me and i did so today only as i purchased bike in hurry or you can say i was desperate to buy so, and after being scammed by financer, i asked them what's included in 144329 rs, why you're not giving me bill or estimation slip, he said we can't provide in writing as it's include, Transportation charges -2000rs Hp or hhp - 900 Broker charges for rto - 1300 Accessories charges-1900 Helmet charges-1320, rto charges - 13425 or more Insurance - 3329 These are charges are verbely told me by manager and when i asked them to provide in written he said no. I insisted him and he said no by misbehaving. When i went showroom for bike delivery, amit (Manager) told me that i arranged this bike from aligarh warehouse. And today or 3 days back he told me i arranged that from agra on tempo or small carrier truck. I called the yamaha showroom in agra jm motors, vijanagr, he told me bike is taken from agra to aligarh by riding not on any tempo. He lied to me regarding this, person who bring thid bike to aligarh roughly ran it above 90kmph for sure, which is very harmful for new bike and my engine is being overloaded from that day and because of that i am getting 30 or 29 as average and lack of power plus bike vibrations even in speed between 50-60.. Please see this issue. Now transportation charges, why you want it when bike came by riding on it? Why broker charges? Why accessories charges, i don't want it. Why insurance which is my right to choose? Why helmet charges, it's local and can easily be available within 300 rs from delhi? I need clearance in all this. Plus my engine is being rev without even telling me and providing me old bike or test drive vechicle, i want replacement of bike. Please revert me back soon. Chasis number - me1rg4212j00931968 Was this information helpful? | |||
Yamaha Motor India customer support has been notified about the posted complaint. | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
M/s.Samyukthautos, 13/L, 2/21, 21-A Musiri Subramanian Salai, Mylapore, Chennai 600004. Phone:[protected].
My job Card No.6046 Dtd.12-06-18
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 04:30 P.M.
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Team Yamaha