Yamaha — not replacing manufacturing defective guitar

Website:in.yamaha.com/index.html

Hello, i bought acoustic guitar yamaha f310 from a local dealer, later a found a manufacturing defect in the guitar. I complained about the issue to dealer within warranty period and he told me that it will be replaced. Dealer also told me that he has replaced the three guitars last year of this model (Yamaha f310) with the same issue that i have. I was regularly contacting to the dealer about the guitar replacement, now it has been ~45 days and dealer said that "you should call at company contact and ask abount the case, i didn't get satisfactory reply from the dealer then i discussed the issue at the contact number of company, and they refused to replace it.
Please help
+1 photos
Was this information helpful?
No (0)
Yes (0)
Yamaha Motor India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3270
    Pending
    0
    Resolved
    2269
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information