[Resolved]  Yamaha Ss 125 — Proper Resolution Required-GJ 06 FE 3811

Address:

Vadodara, Gujarat

Dear Team, I brought Yamaha SS 125 bike as on 03-May-2012 after that Igive my bike for regular service to Harshil Motors at Axar Chowk No any issuewith this service station After that the said service station was closed so Igive my bike for service at Harshil Motors Nizampura. From the inception I facing regular issue with you HarshilMotors Nizampura. You can checked my previous written complaint where I ready topay whatever charges than also they do wok in my bike like local Mechanic. (NOT AT ALL ACEEPTABLE) Here I would like to share some more incident. 1. Youcan cross checked my previous complaint regarding disk break where I ready topay charges than also Harshil Motors Mechanic do work like local mechanic.Still today I facing issue for this. 2. Igiven my bike for services & some parts after next day I got msg fromHarshil Motors Yamaha that bike is ready so I visited your service station forpick up. Randomly I ask for the original parts which was fitted in my bike so Isurprised that price was differ as on bill mentioned higher MRP amount insteadof mentioned MRP on Parts. 3. Youcan cross check my job cards where I due to not proper services again I givewithin 25/30 days. 4. Yesterday(01-Apr-2015) I give my bike for service so they told me that due to Year endclosing delivery will be done as on 03-Apr so I agreed & give bike forServices. Today (02-Apr-2015) around 3.30 I got msg that my bike is ready so Ivisited Harshil Motors Nizampura for pick up again surprised that bike is notready for delivered so I ask reason for that so they told me that ‘ MECHANIC ISNOT AVAILALBLE & IF YOU WANT TO PROPER SERVICE THAN YOU HAVE TO PICK YOUBIKE BY TOMORROW (03-Apr-2015). Here again they are missed to give properservice to the customer. Due to some my personal work I will be ready to pickbike & ask for the bill for parts which was fitted in my bike so they toldthat at present we are unable to generate the bill as you can pay payment Rs.1100/- & take your bike & bill will be issued after 1 day. THIS WAS ACCEPTABLE ?????????????????????????? AS A CUSTOMER MY FIRST RIGHT TO ASKFOR THE BILL & PROPER SERVICE IN MY BIKE. 5. Again talked with owner regarding this issue soowner shouted on mechanic &told that If you are aware that there is a regular issue with particular thiscustomer than why you have renewed AMC. (NOT AT ALL ACEEPTABLE) .& told methat you pl cancel your AMC & refund the money. So I agreed but I told himthat give me in written that my AMC cancelled in midterm so they are not ready.