YashTel — I have paid the money but no installation done

Address:Mysore, Karnataka, 570002
Website:myaccount.yashtel.in/loginpage.aspx

I have paid the money (2555/-) on 15/04/2017 for installation and internet activation of Yashtel broadband. But now they aren't responding.If I go to their office they are telling like bu today or tomorrow it will be done. I had requested to refund my money also but they are not refunding my money also. I am from Mysore, Surya Bakey. Please help me.
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I won't be available for 4 months so I need modem suspension, after 4 months I'll renew my account asusually .
Kindly reply to my text
Thank u ...

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    2713/4 Lakshmi Building,Adipampa Road, V.V.Mohalla, Mysore, Karnataka, India - 570002
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