YashTel — internet not working from 2 days but already paid amount

Internet not working and there is no response from yashtel.
Already amount paid but not getting service they are cheating customers.
Customer id 13167

I paid 3k+ 3 days back after that internet not working. I call customer care multiple times but they are not responding properly. After paying amount they are cheating customers.
This is 2nd time from last 2 weeks